| HELPING BEREAVED FAMILIES AND THOSE WHO CARE FOR CHILDREN WITH LIFE LIMITING CONDITIONS AND TERMINAL ILLNESSES |
ABOUT THIS POLICY
The policy also outlines how we collect, process and store information from our donors, supporters and beneficiaries. All data gathered, processed and stored is a legitimate requirement for the charity to meet it's objects as a charity.
The Layla's Trust website is constructed and hosted on the Wix.com (WIX) platform. Wix.com provides us with the online platform that allows us to convey our charity's objectives, aims and aspirations, attract donors and supporters and to sell our products and services to you, the user. The website is secured with HTTPS and SSL certificates to encrypt data input into our website. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. For information about how Wix.com manage, process and store your information and data, please read their relevant policies here. Wix Stores application is used for our online shop, which is PCI DSS compliant and is accredited as a level 1 service provider and merchant.
INFORMATION WE MAY AND MAY NOT COLLECT FROM YOU
The type of information and data we hold is dependant on whether you are a generic website visitor, a donor/sponsor, a nominator (approved nominator who requests a grant for aid on behalf of a beneficiary) or a beneficiary (person(s) who receive a grant on behalf of a poorly child.) Each requires specific details to be disclosed for legitimate purposes, to fulfil the objects of the charity. Data obtained and stored varies in significance and complexity, from personal data, to sensitive, special categories of personal data, such as the health of a child, dependant on which criteria the user falls.
The information we may collect from our website is primarily for the use of Layla’s Trust only, not withstanding the afore mentioned third party application and processors and unless stated otherwise, may include:
Any personal details you knowingly provide us with when using the site such as email address, name, address, telephone number etc.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates).
Your Internet Protocol (IP) Address. This is a string of numbers assigned to your computer that is recorded by our web server when you request any page or component on the website. This information is gathered in order to monitor general usage of the website and help us improve the site but we do not monitor individual website usage.
DONORS AND SPONSORS
INFORMATION WE DO NOT COLLECT FROM YOU
WHAT WE DO WITH YOUR INFORMATION
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws, including GDPR 2016. The details you provide will be used:
To process your request for information (e.g. booking requests, volunteering enquiries).
To send you email updates where requested.
We may use your email address to send you further information about our products and services. In such a case you will be offered the option to opt in and you may unsubscribe or alter your preferences at any time.
We may on rare occasions use your postal address to send you further information about our services. You can request your address to be removed from our contact list by emailing the request to email@example.com.
We may use your telephone number to contact you with information about inquiries (e.g. if you have requested information about an event or other services) or to send you further information about our services. You can request your address to be removed from our contact list by emailing the request to firstname.lastname@example.org.
The information provided by you will be stored on Layla’s Trust databases and may be used by us where appropriate.
We will not disclose any of your information to any third parties without your consent except in the following circumstances:
If required by law, court order or requested by other government or law enforcement authority.
Occasionally we may need to use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our website and issuing emails on our behalf.
In the case of events we may need to pass your details to co-organisers or co-sponsors without contacting you first.
We might agree with other similar organisations to occasionally write to each other's supporters, for the mutual benefit of both.
Third parties will not be allowed to use your personal information for their own purposes and we do not sell information to others.
We will not send you email updates at any time unless you have opted in to receive them. If you subscribe to an email list on the website, you will receive emails about topics you expressed interest in or relevant related emails. All our emails will include details on how to unsubscribe from the mailing list. If you are registered with the site you can also change your email mailing list preferences at any time by logging into the site.
Layla’s Trust will ensure that your personal information is treated securely. As far as possible we ensure your details are held securely on our databases once they have reached us. Unfortunately, it is not possible to guarantee the total security of data being transmitted over the Internet so information is submitted at your own risk.
ACCESSING YOUR INFORMATION